Your data, explained.

LAST UPDATED · 30 APRIL 2026

This policy explains what data Delhi School of Retail collects, why we collect it, how we use it, and the controls you have over it. Plain language, no legalese where we can avoid it.

1. Who we are

Delhi School of Retail (delhischoolofretail.com, "Delhi School of Retail", "we", "us") is a free online learning platform operated from India. For privacy questions or requests, contact privacy@delhischoolofretail.com.

2. What data we collect

We collect only what we need to run the platform and improve your experience.

Account data

• Email address (required for sign-up and sign-in)
• Password (stored securely by our authentication provider, Firebase, never visible to us in plain text)
• Phone number and city (optional, helps us understand who our learners are)

Learning data

• Courses you enrol in
• Lessons you complete and timestamps
• Quiz answers (we keep these only to mark lessons as completed)
• Your daily learning streak

Technical data

• Browser type and version, device type
• Approximate location (city/region) inferred from IP
• Pages visited, in aggregate

We do not collect: government IDs, biometric data, payment data (the platform is free), social-network friend lists, or microphone/camera data.

3. How we use your data

• Run the service — sign you in, save your progress, show your dashboard
• Improve courses — understand which lessons are working, which are confusing
• Communicate with you — send course updates and notifications you've opted into
• Keep the platform safe — detect abuse, prevent fraud

We do not sell your data to advertisers, brokers, or third parties. We do not run a behavioural advertising business.

4. Who we share data with

We share data only with service providers who help us run the platform:

• Firebase / Google Cloud — authentication and database (data stored in the asia-south1 region)
• Bunny.net — video hosting (we send your IP when you load a video, standard for any web host)
• Cloudflare / our hosting provider — to serve the static site and PDFs

If a court order or law enforcement request requires us to share data, we will comply with the law but push back on overreach.

5. Cookies and similar tech

We use a small number of cookies and similar storage:

• Authentication cookie set by Firebase to keep you signed in
• Browser local storage for UI preferences (which tab you had open, etc.)

We do not use third-party tracking cookies or marketing pixels.

6. Your rights

You can:

• View your data — most of it is visible on your dashboard
• Edit your profile (phone, city) from the dashboard at any time
• Request a copy of all data we hold on you — email privacy@delhischoolofretail.com
• Request deletion of your account and all associated data — email privacy@delhischoolofretail.com with the subject line "Delete my account"
• Withdraw consent for any optional data we hold

We respond to data requests within 30 days.

7. How long we keep data

While your account is active, we keep your data. If you delete your account, we delete your personal data within 30 days, except where law requires us to retain something longer.

8. Data security

Data is stored on Google Cloud (Firebase), which is encrypted at rest and in transit. Authentication uses industry-standard secure password hashing. We use Firestore security rules to ensure only you can read or modify your own learning data.

No system is perfectly secure. If we ever experience a breach affecting your data, we will notify you via email within 72 hours.

9. Children's privacy

Delhi School of Retail is intended for users 16 years and older. If we learn that we have collected data from a person under 16 without parental consent, we will delete it.

10. Changes to this policy

If we change this policy, we update the date at the top and notify signed-in users by email if the change is material. Your continued use of the platform after changes means you accept the updated policy.

11. Contact

Questions about this policy or your data? Write to privacy@delhischoolofretail.com.